What defines the term "Seeker" in WalkMe?

What defines the term "Seeker" in WalkMe?

• A. A user who provides feedback
• B. A user who searches for help when stuck
• C. A user who has completed all walkthroughs
• D. A user that ignores all prompts

Answer: (B)

The term "Seeker" in WalkMe specifically refers to a user who actively searches for help when they encounter difficulties. This definition emphasizes the proactive nature of Seekers as they seek assistance to resolve their issues rather than passively waiting for solutions or ignoring prompts. In the context of WalkMe, this distinction is crucial because understanding user behavior allows organizations to tailor their support tools effectively. Seekers are typically users who express a need for guidance and help, indicating that they are engaged but may be experiencing challenges that require additional support. This behavior drives the design and improvement of WalkMe's features to better assist users in navigating applications or processes. The other options describe different user behaviors, such as providing feedback, completing walkthroughs, or ignoring prompts, which do not align with the specific action of searching for help. Each of these actions plays a role in user interaction with WalkMe, but they do not capture the defining characteristic of a Seeker.

The term "Seeker" in WalkMe specifically refers to a user who actively searches for help when they encounter difficulties. This definition emphasizes the proactive nature of Seekers as they seek assistance to resolve their issues rather than passively waiting for solutions or ignoring prompts.

In the context of WalkMe, this distinction is crucial because understanding user behavior allows organizations to tailor their support tools effectively. Seekers are typically users who express a need for guidance and help, indicating that they are engaged but may be experiencing challenges that require additional support. This behavior drives the design and improvement of WalkMe's features to better assist users in navigating applications or processes.

The other options describe different user behaviors, such as providing feedback, completing walkthroughs, or ignoring prompts, which do not align with the specific action of searching for help. Each of these actions plays a role in user interaction with WalkMe, but they do not capture the defining characteristic of a Seeker.