What should be assessed in sanity testing for WalkMe Builder?

What should be assessed in sanity testing for WalkMe Builder?

• A. Engagement rates
• B. Flow continuity
• C. Preparation of the content
• D. Path for user suggestions

Answer: (B)

Sanity testing in the context of WalkMe Builder involves verifying that the most critical functionalities of a new build or update work as intended. This type of testing focuses on ensuring that the end-user experience is seamless and that the overall flow of interactions is logical and coherent. Flow continuity is particularly important because it checks whether the user's journey through the content is uninterrupted and makes sense. If the flow is broken or if there are any gaps in the logic of how steps connect, this could lead to confusion and ultimately affect user satisfaction and effectiveness. Ensuring that users can navigate through the WalkMe experience without encountering dead ends or illogical transitions is essential for maintaining engagement and achieving desired outcomes. In contrast, while engagement rates, content preparation, and paths for user suggestions are also significant elements to measure in the broader context of WalkMe Builder, they do not specifically address the immediate need to confirm that core functionalities are performing correctly post-update or build. Thus, assessing flow continuity is the key focus of sanity testing.

Sanity testing in the context of WalkMe Builder involves verifying that the most critical functionalities of a new build or update work as intended. This type of testing focuses on ensuring that the end-user experience is seamless and that the overall flow of interactions is logical and coherent.

Flow continuity is particularly important because it checks whether the user's journey through the content is uninterrupted and makes sense. If the flow is broken or if there are any gaps in the logic of how steps connect, this could lead to confusion and ultimately affect user satisfaction and effectiveness. Ensuring that users can navigate through the WalkMe experience without encountering dead ends or illogical transitions is essential for maintaining engagement and achieving desired outcomes.

In contrast, while engagement rates, content preparation, and paths for user suggestions are also significant elements to measure in the broader context of WalkMe Builder, they do not specifically address the immediate need to confirm that core functionalities are performing correctly post-update or build. Thus, assessing flow continuity is the key focus of sanity testing.